Privacy Policy

At Identra ("we", "our", or "us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and handle your data when you use our cloud-based ID generation workspace.

1. Information We Collect

To provide our services, we collect the following types of information:

• ✦ Account Data: Your name, email address, company/school name, and billing details required to create your workspace.
• ✦ User Content: Employee or student data you upload (such as names, photos, roles, blood groups, DOBs) strictly for the purpose of generating ID cards.

2. How We Use Your Data

We use the collected information exclusively to:

• ✔ Generate, render, and export your bulk ID card PDFs.
• ✔ Generate secure QR codes and barcodes for your records.
• ✔ Process your subscription payments securely via our Merchant of Record.

3. Data Storage & Security

Your data is stored in highly secure, encrypted cloud databases. We implement industry-standard security measures to prevent unauthorized access. The photos and organizational data you upload belong entirely to you and are never sold, shared, or used for marketing by us or any third parties.

4. Third-Party Services (Payments)

We use third-party Merchant of Record (MoR) services (such as Paddle or Lemon Squeezy) to process payments. We do not store your credit card details on our servers. Your payment data is subject to the privacy policies of these trusted payment processors.

5. Contact Us

If you have any questions about this Privacy Policy or wish to request data deletion, please contact our support team at info@identra.online.